Understudy
Guides for filmmakers

How to fake a phone call in a movie

Three ways to do it, when each one wins, and the small things that ruin a take.

There are three ways to fake a phone call on camera. Use a prop phone app when the screen is in the shot. Use a real phone with someone calling it when the screen is never seen. Replace the screen in post only when what's on it might change after the shoot.

MethodBest whenWatch out for
Prop phone appThe screen is in shot and has to look right on the dayThe ring landing on dialogue, flicker, glare
Real phone, someone calls itThe screen is never readableTiming a real call, and a real name or number showing
Replace the screen in postThe screen content isn't final yetCost, and tracking a moving hand

The ring and your sound mixer

Your actor needs to hear a ring to react on time. Your sound mixer wants clean dialogue. A sound that falls between lines can be cut out later, but a sound that lands on a line is stuck there. Agree on one of these before the first take:

If the ring goes in during the edit, use a sound from an effects library. Apple's built-in ringtones are copyrighted, and sound mixers report they're very hard to license.

Understudy always plays its ring, even with the silent switch on, so nobody has to remember the switch. For a no-ring take, turn the phone's volume all the way down, and test it before you roll.

An incoming call from Rory on Understudy, with slide to answer.
The incoming call keeps ringing until the actor answers or sends it to voicemail. You can trigger it before you call action and let the actor pick up on their line.

The voice on the other end

The caller's lines shouldn't land on your actor's microphone.

The classic “phone voice” filter cuts everything below about 300 Hz and above about 3.4 kHz, the range of an old landline. Modern mobile calls carry up to about 7 kHz, so a call on a smartphone can sound fuller than that, and a video call barely filtered at all.

What goes wrong on set

A real call or notification breaks in

Put the prop phone in airplane mode with Wi-Fi off, and turn on a Focus that silences everything. Check the Clock app too: an alarm set on that phone can still go off. A prop app works with no signal at all, so this costs you nothing.

The screen is too bright, or changes color

Set the brightness by eye on the monitor, not on the phone, then stop it from drifting. Auto-Brightness lives in Settings, Accessibility, Display & Text Size, not where most people look. True Tone and Night Shift both change the screen's color on their own, so the phone can look different between setups. Turn both off.

Rolling bands or flicker

iPhone screens dim by flickering very fast. Notebookcheck measured recent iPhone Pro screens at about 240 times a second, and it shows up most at low brightness. Whether you see bands depends on your camera, shutter, and the phone, so test the exact combination before the day. If you see bands, turn the phone brighter first. Then try small shutter changes while you watch the monitor. For screens, 1/50 or 1/100 in 50 Hz countries and 1/60 or 1/120 in 60 Hz countries is the usual place to start.

Glare on the glass

A polarizing filter often doesn't help, because phone screens are already polarized and the result can look wrong. Put black fabric wherever the reflection lands, keep lights big and soft, and angle the phone away from the key light and the lens.

The clock jumps between takes

A lock screen that says 2:47 in one take and 3:15 in the next is easy to miss on set and hard to fix later. Freeze the clock at one time and leave it there for the whole scene.

A lock screen at 9:41 with a text from Rory: I'm outside. Ready when you are.
A lock screen with the clock frozen at 9:41. Pick the time once, and it stays the same in every take.

The gap between the cue and the ring

Understudy rings about a third of a second after you tap, from the prop phone itself, so whoever holds it fires it: a props person just before handing it in, or the crew before action so it's already ringing when the scene starts.

Answering on camera

On a real iPhone, a locked phone answers with a slide and an unlocked one with a tap. iPhone users in your audience will notice the wrong gesture. Understudy's call screen uses slide to answer, so rehearse the slide.

Names and numbers on screen

Show a contact name instead of a number when you can. If a number has to appear, use 555-0100 to 555-0199 with an area code, like (213) 555-0142. That range is reserved for fiction in the US and Canada. Most other 555 numbers can now belong to real people, and 555 isn't reserved in toll-free codes like 800 or 888.

It matters. After Bruce Almighty showed a real number as God's, the people who owned it were flooded with calls, and the home video changed it to 555-0123. Shooting outside North America? The UK, Australia, Ireland, and France have their own fiction ranges, listed on that same page.

Set the carrier name in the status bar to something made up too. A real carrier is a real brand on screen.

On-set checklist

Screenshot this or print it.

  • Airplane mode on, Wi-Fi off, a silencing Focus, and no alarms set.
  • Ring agreed with the sound mixer: on set off the lines, or added in post.
  • Caller's lines fed by earpiece or read from another room.
  • Brightness set on the monitor. Auto-Brightness, True Tone, and Night Shift off.
  • Flicker tested with this camera, this shutter, and this phone.
  • Clock frozen so it matches every take.
  • Name, number, and carrier made up. Numbers in 555-0100 to 555-0199.
  • Answer gesture and hand rehearsed, and noted for continuity.